Privacy Policy

Last updated: March 2026

Emergency Plumber Athlone ("we", "us", or "our") operates the website www.emergencyplumberathlone.com. This privacy policy explains how we collect, use, and protect your personal information when you use our website or services.

Information We Collect

We may collect the following types of information:

  • Contact Information: Name, email address, phone number, and postal address when you contact us or request a quote.
  • Service Information: Details about your plumbing or heating issue, property type, and location.
  • Website Usage Data: Pages visited, time spent on site, browser type, and device information collected via cookies and analytics tools.

How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and provide quotes
  • Deliver and improve our plumbing and heating services
  • Communicate with you about appointments and service updates
  • Improve our website and user experience
  • Comply with legal obligations

Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with:

  • Service providers who assist with website hosting, analytics, or email delivery
  • Regulatory authorities when required by law

Cookies

Our website uses cookies to enhance your browsing experience and to collect anonymous usage statistics. You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain parts of our website.

Data Security

We take reasonable measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of internet transmission is 100% secure.

Your Rights

Under the General Data Protection Regulation (GDPR), you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Request data portability

To exercise any of these rights, please contact us at hello@emergencyplumberathlone.com.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this privacy policy or how we handle your data, please contact us: